Written by Cobby Sackitey
As part of celebrating loyalty, Ghana’s leading 4GLTE internet service, Surfline communications announced today their plans for 2020 as a customer focused year.
The Commercial Director of Surfline communications, Mr. David Afugani who made this known in an interview with SVTV Africa said they introduced the promotion package to thank customers for their support for the past 5 years.
According to Mr. Afugani, “For a true Ghanaian company to survive among big competitors for five years, we decided to take an introspection and throughout we analyze all our stakeholders and realize that, let’s meet our customers and reward them for being loyal to us. So we developed this loyalty scheme as a top up to the already existing bonuses and rewards that were given to our customers. So we’re just looking for ways and means to make the customer very exciting so that they will a have a reason to stay with the network.” He said.
In 2020 Surfline intends to launch its loyalty campaign with the theme ' Year of the Customer', this is to give a boost in attracting the desired action for the loyalty campaign that started in 2019.
Mr. Afugani noted that, Year of the customer is a yearlong event that will reward customers with gift vouchers from Major Surfline partners, data offers and merchandise.
He added that, as part of the company’s five year development plan, Surfline is seeking to cover the whole of Ghana. He said the company will soon open new avenues in Kumasi and other parts of the Ashanti region and by the end of the fifth year, they would have covered all the sixteen regions in Ghana.
The Surfline rewards program is forged with strategic partners in the hospitality, recreation, food and health industries to give customers who actively use Surfline free to heavily discounted vouchers for use in Ghana.
Founded in 2011, Surfline communications, Ghana’s leading 4GLTE provider, leads in 4GLTE services for homes and businesses.
The company offers a wide range of products and services designed to make people and businesses efficient and productive.